FAQ

WHO CAN I CONTACT FOR INQUIRIES OR ISSUES?

Contact us at info@kingsire.co. We respond within 24 hours.

WHEN WILL MY ORDER BE PROCESSED?

All orders are processed and shipped within 1–2 business days. Please allow extra processing time during holidays and other busy periods.

We process orders Monday through Friday. Please note that we do not ship on weekends.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Please allow 1–3 business days for your order to be processed. After processing, delivery typically takes 5–9 business days. Exceptions and delays may apply.

WILL I BE CHARGED CUSTOMS FEES OR TAXES?

Prices displayed on our website are in US dollars. You will not be charged additional customs or duty fees.

CAN I CANCEL MY ORDER?

All sales are final, and we do not cancel orders. We are not responsible for delays caused by your country’s customs department. For information about customs-related delays, please contact your local customs office.

WHICH PAYMENT METHODS DO YOU ACCEPT, AND ARE PAYMENTS SECURE?

All payments and personal information are securely processed. We accept Visa, American Express, and Mastercard.